On-call at Langfuse

Langfuse Cloud is covered by an on-call rotation around the clock. If you are paged, follow the incident response plan.

Rotation

• Daytime (level 1): newer joiners in the data and platform group take the daytime shifts. Being paged during working hours, with the whole team around to help, is one of the fastest ways to learn how our systems behave in production.
• Nights and weekends: more experienced engineers share these shifts.
• Daytime (level 2): the more experienced engineers also act as the escalation level behind the daytime level 1.

Weekly review

We review all pages weekly — reasons and times, per engineer — to keep the load manageable. Noisy or non-actionable alerts get fixed or removed, and we escalate quickly if alert volume becomes excessive.

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